Why Our Partners Love Us

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IT Support Guys by the numbers

4 Secs

Average Call Waiting Time

94.53%

Same Day Resolution

7,012

Service Desk Tickets Resolved

98.73%

SLAs Met

96.91%

Customer Retention

99.38%

Customer Satisfaction

Roles & Use

A seasoned chief executive officer holding a laptop smiles confidently into the camera, knowing that IT Support Guys can manage his entire IT infrastructure.

C-Suite

Between developing your strategy, talent optimizing your talent, and building the culture that will propel your business over the next 10 years – you have enough on your plate. Ensuring that your employees have the right tools or that your network is protected shouldn’t be something you worry about.

  • Crush technology barriers and drive a collaborative culture
  • Reduce employee-related costs by streamlining your IT
IT Support Manager performing maintenance on a server within a server room for a managed IT services client.

IT Staff

When you’re an IT manager, you often face unrealistic expectations – you can’t always be an expert in every area of technology. You function in the background of the company, and sometimes, it’s all you can do to put out daily fires and handle continuous maintenance tasks.

  • Offload help desk and end-user support to focus on core objectives
  • Access a diverse team of specialists with niche expertise

Office Managers

Office managers are the unsung heroes implementing the administrative operations, protocols, and systems to keep companies functioning at full capacity.

  • Receive unlimited IT support at a low fixed monthly price
  • Save the day with complete managed IT and help desk support
2020 IT Survival Guide eBook mockup showing the book cover with a business executive working from his iPad

Get Your IT Survival Guide

2020 has been one heck of a roller-coaster ride for many of us. Our IT Survival Guide will help you continue to navigate all this year’s technology changes and best-position your business for 2021.

Our Services

We offer a full range of services for all your small-business IT needs.

Managed IT Services

What’s the point of technology if it’s not helping you succeed?

If you’re experiencing frequent downtime, system failures, internet connectivity issues, or your in-house IT team is overwhelmed with projects and the day-to-day help desk tasks, it’s time to partner with a Managed IT Service Provider that can take your IT operational maturity from zero to hero.

Our team of IT specialists will empower your team to implement transformative IT strategies that align with your business goals while eliminating costly downtime. Working side-by-side with your staff, our experts fill the gaps in your frontline and take the stress out of day-to-day IT operations.

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Cloud Solutions

From public to private to a hybrid solution, the key to selecting the right mix of cloud environments for your business is in your cloud expertise. IT Support Guys sorts through your cloud options and helps you find the right strategy for your business. Whether you’re looking to expand and add more storage space or your team needs flexible solutions that let them work from anywhere, the cloud has a solution for you.

Adopting a cloud environment streamlines your operations in the long-run, but making sure your solutions are integrated and working properly can be a complex and time-consuming process. Our cloud managed services take the headaches out of cloud migrations and deployments by providing reliable cloud solutions for your business.

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IT Security Services

Through our portfolio of holistic IT security solutions, we leverage industry-leading security standards to develop a cybersecurity strategy that includes network segmentation, systems implementations, testing, 24×7 monitoring, vulnerability and patch management, as well as compliance audits to ensure your company doesn’t face a crippling threat event. Trust is everything in business. A data breach could ruin your reputation and compromise sensitive data.

With a complete suite of services, we’ll protect all your IT assets including computers, mobile devices, servers, and firewalls. With Backups by IT, our proprietary backup and disaster recovery solution, we ensure threats are mitigated, backups are tested and guarantee 100% recoverability to reduce the potential of data loss from external or internal threats, disasters, and human error.

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Communications

IT Support Guys believes that giving people the right tools, tech, and support is the best way to help them do their jobs. An effective collaboration and communications strategy enables employees to work smarter and more efficiently, ultimately increasing productivity and business profitability. Today, communication and collaboration tools are the best way to maximize the performance of the talented individuals you trust to deliver exceptional customer experiences.

Outdated applications and information barriers lead to missed opportunities and wasted resources. With IT Support Guys, we’ll breakdown communication barriers and leverage the best collaboration tools like Microsoft Teams and leading VoIP solutions so you can focus on the content of the conversation, not the clarity.

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Applications

New technologies are accelerating the pace of business. But existing IT strategies lag. Companies need to fundamentally redefine the application ecosystem they use to deliver market-disrupting products and services.

Software is now a basis for differentiation and innovation. The business applications you use can open new revenue streams, create seamless customer experiences and accelerate your time to market. More than ever, your software strategy is your business strategy. The ability to roll out new capabilities continuously will be the difference between companies that stagnate and ones that evolve.

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Compliance Solutions

Compliance regulations are constantly evolving – whether it be HIPAA, HITECH, PCI DSS, GDPR or the latest in consumer privacy laws, the California Consumer Privacy Act that went into effect January 1st. Running a business is challenging enough without trying to keep up with every minute update to government-mandated IT regulations.

Leave compliance to the experts at IT Support Guys, we’ll help your secure your patient data, sensitive financial information like cardholder data, and personally identifiable information (PII) from the ever-changing internal and external threat landscape.


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Industry Solutions by Local IT Support Experts

IT support designed for your unique industry challenges, business applications, and technology.
Consumer Goods

Ensure that your consumer goods business is keeping pace with all the innovations of today’s technology.

Financial Services

Capitalize on solutions that ensure industry compliance, excellent customer service, and high productivity.

Healthcare & Medical Offices

Make sure that patients and customers can take advantage of the latest technologies through the most secure systems. 

Hospitality

Give your customers the five-star experience they deserve.

Legal & Law Practices

Stay compliant with the latest regulations and provide clients the highest level of security.

Legal Cannabis

Cultivate success from seed-to-sale with secure IT services.

Manufacturing

Enter a new age of manufacturing with the latest technologies to enhance productivity and manage logistics.

Media & Entertainment

Navigate today’s complex media landscape with the latest technology innovation and security.

IT Support Guys managed IT services customer testimonial by Popchips
Zachary T.

IT Support Guys provides timely, effective, and honest IT support. I’ve been working with them for over a year now and continue to be impressed. From supporting our computers to building a new domain controller, these guys are the best. They’re friendly, competent, and have very competitive pricing. Luy and Stephen really are the best!

Managed IT services confidential customer testimonial from an insurance law firm.
Kym T.

I cannot speak highly enough about the team at IT Support Guys. Their support, attention to detail, and response times are amazing. When I pick up the phone and dial their help desk, a tech always picks up in a few seconds. Our last IT company was a nightmare to deal with. IT Support Guys has been a breath of fresh air since we started working together four years ago.

What our Clients Say about us

Resources

Case Study
e-Books & Guides

About Us

IT Support Guys is the leading boutique IT support service for small businesses.

With over a decade of experience and thousands of repeat clients, IT Support Guys is the #1 IT support company to call for your business’s computer needs. By offering a wide array of services, we bring an entire IT department to your business at a fraction of the cost. Our mission: To make your computer network and technology run as reliably as the lights, water, and air conditioning in your office do. We keep everything working so you can keep working.

Luy Teitelroit

CEO

As CEO, Luy oversees IT Support Guys’ hybrid cloud architecture and server infrastructure strategy, and he has led the company since founding it, in 2006.

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Suleyman Gokyigit

COO

As Chief Operating Officer at IT Support Guys, Suleyman applies his 24-plus years of experience to create innovative business strategies and solutions for clients.

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Technology Partners

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