Content Manager

Tampa, Florida, USA

  • Seniority Level: Intermediate
  • Industry: Information Technology & Services
  • Job Functions: Marketing & Advertising, Digital Marketing
  • Benefits Offered: Dental, Medical, Vision
  • Employment Type: Full-Time
  • Compensation: $55,000 to $65,000 Annually
  • Education Requirements: Bachelor’s degree and/or 4 years of relevant experience 


Looking for an exciting Content Marketing Manager role in a dynamic, growing managed IT service provider?

As the Content Marketing Manager at IT Support Guys, you will lead a team of creative copywriters in assisting IT Support Guys with content strategy, content creation and proofreading landing pages, emails, e-newsletters, infographics, eBooks, white papers, webinars, press releases, presentations, social media and traditional print marketing initiatives development for the B2B technology space.

Will I be a good fit for the IT Support Guys team?

Are you an assertive leader who is capable of and excited about leading a team copywriters to content excellence?

Are you a versatile storyteller who knows how to make a creative brief stand up and sing? Are you a flawless editor and proofreader known for your ability to help deliver on point, error-free content that meets project objectives? If so, we want you on our team.

Our ideal candidate is an experienced manager with demonstrable creative writing skills. As a Content Marketing, you should perform well under deadlines and be detail-oriented.

Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and positive customer experience while attracting new customers. Experience in content optimization, technical writing, and SEO is a plus. Experience with writing for the technology sector is a strong plus.


  • Develop content strategy aligned with short-term and long-term marketing targets
  • Create, improve, and maintain content to achieve IT Support Guys’ business goals.
  • Ensure compliance with and contribute towards brand guidelines enhancement/development
  • Collaborate with marketing and design teams to plan and develop site content, style and layout
  • Liaise with content writers to ensure brand consistency
  • Create (or manage the creation of) infographics, ebooks, white papers, etc. to act as in-bound lead generation vehicles
  • Edit, proofread and improve writers’ posts
  • Liaise with SEO unit in order to optimize content
  • Manage content distribution to online channels and social media platforms to increase web traffic
  • Develop an editorial calendar and ensure content team is on board
  • Ensure compliance with law (e.g. copyright and data protection)
  • Stay up-to-date with developments and generate new ideas to draw the audience’s attention

Skills and Requirements

  • BS degree in Communications, Journalism, Advertising, Marketing or relevant field
  • Six to ten years of marketing, copywriting or editing experience
  • Proven work experience in a leadership/management capacity
  • Demonstrate a firm ability to craft compelling content quickly and in a variety of styles/tones
  • Accustomed to working within AP Style standardized writing and editing guidelines
  • Ability to quickly grasp complex ideas and translate them into easy-to-understand, everyday language
  • Expert experience with MS Office
  • Basic technical knowledge of HTML and publishing online articles using WordPress
  • Knowledge of SEO, keyword research, traffic analysis, and competitive research
  • Familiarity with social media
  • Excellent writing skills in English
  • Attention to detail
  • Excellent organizational and time-management skills

Other Capabilities

  • Deep understanding of business consumers and what motivates them
  • Solid analytical skills: able to interpret, research and problem-solve
  • Good listener who can help drive consensus
  • Strong communicator and creative thinker
  • Adaptable and able to thrive in a rapidly changing, growing environment
  • Comfortable working on multiple projects concurrently and meeting project deadlines
  • Strong sense of personal integrity and a high degree of personal responsibility/accountability
  • Proven ability to work independently and as part of a team
  • An impressive portfolio of work showing examples across multiple platforms

Compensation and Benefits

IT Support Guys offers competitive pay and benefits packages designed to attract and retain the best and brightest. In addition to a competitive base salary that rewards our top performers, we offer generous paid vacation and excellent benefits including healthy snacks and unlimited coffee to help fuel your creativity.

We also provide a fun work environment where you can be yourself and enjoy a collaborative culture where memes are encouraged.

Equality for All at IT Support Guys

Be yourself. That’s who we’re hiring. Our culture celebrates and supports the difference that makes each of us unique.

IT Support Guys is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, family status (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Company website:
Company address: 2709 N Rocky Point Dr, Suite 104, Tampa, FL 33607
Posted date: 9/24/2020
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