Focus on Your Patients.

We’ll Handle Your Healthcare and Medical IT Support

Enhance the Patient Experience with Medical Practice IT Support

Healthcare IT should protect and enhance your patient’s experience – not hinder it.

The right medical IT solutions enable you to provide the smoothest, safest services for your patients. The less time you spend worrying about system downtime and complications, the more you can focus on what really matters – providing exceptional care.

Every healthcare organization, hospital, and medical office has its own unique IT DNA – your company requires solutions for its particular goals and patient care strategies. That’s why we never apply a cookie-cutter approach to healthcare IT consulting – we tailor solutions to meet your specific tech requirements.

Proactive Managed IT
for the Healthcare Industry

What’s proactive managed it? It’s preventative medicine for your IT infrastructure and systems, including employees, processes, and hardware. When your organization is running smoothly, patients feel it. IT Support Guys delivers proactive healthcare IT services to prevent issues before they arise with:

  • 24/7 monitoring & alerts
  • Automated issue resolution using A.I.
  • Managed endpoint protection
  • Regular training on the latest tech and compliance strategies
  • Strategic long-term IT alignment
  • Superior system integrations (EHR, billing, etc.)

From refining your patient data management system to preventing tech failures and outages, we’ll help you improve patient care on a physical and emotional level.

Managed IT Services
for HIPAA Compliance

Could your practice pass a HIPAA or HITECH audit? If you don’t know, it’s time to look into fully-managed healthcare IT solutions and services.

Modern medical practices rely on fast-evolving technology to handle patient data. Legal regulatory requirements to protect sensitive patient electronic protected health information (ePHI). Covered entities and medical business associates must meet the strict HIPAA compliance requirements set forth by the Department of Health and Human Services’ OCR.

Healthcare Organizations
We Support

You know that HIPAA compliance and protecting your patient’s confidential health records are critical to your organization’s well-being and survival. IT Support Guys is your HIPAA managed IT compliance service provider, whether you’re a small family dentistry or multi-location medical center, our compliance experts will assess your current IT environment and implement solutions that meet all HIPAA’s requirements. We support:

  • Large, full-service hospitals
  • Rural medical centers
  • Tissue and blood processing organizations
  • Multi-location clinics

To ensure HIPAA compliance, we provide 24/7 help desk services, threat detection, SEIM incident response, secure collaboration tools, disaster recovery solutions, and more.

Your First Call
Is on Us!

Let’s connect for a no-pressure
CIO consultation

Complete the form below to speak with a CIO (Chief Information Officer), we’ll help you navigate the many services, solutions, and technologies available to SMBs, without a sales pitch.

89%

of healthcare providers have suffered data breaches in the past two years.

$1,227,400

the average financial penalty of HIPAA violations in 2019

Curing IT Complications for Medical
and Healthcare Providers

Secure, Encrypted Onsite and Offsite Backups

With our healthcare IT services in your corner, you’ll store all medical data in encrypted, world-class data centers built to defend against cyber threats of all kinds. Ensure patient confidentiality - while maintaining HIPAA compliance with regular backups in secure locations.

Disaster Recovery and Implementation

If the worst of the worst happens to your practice, you need a business continuity plan to prepare for the future. Rest easy with our professional disaster recovery services - your clients will be well taken care of in the event of a data breach or IT medical emergency.

Office 365 and Microsoft Teams

Office 365 is an industry-leading tool for healthcare organizations. Let us help you enhance your team’s collaboration and information sharing using the best features of Microsoft Teams. We’ll handle all of the training and implementation - you reap the benefits.

Cloud Computing and Remote Desktop Solutions

Experience freedom and mobility like never before with customized cloud services. IT Support Guys will help you access your files securely from any device - anywhere, anytime. We’ll ensure you have the best cloud security solutions in place, so your files are always protected.

Why Choose Us

We’re so confident that your team will absolutely love our IT support services that we offer a 100% satisfaction guarantee.

100% US-Based Support

Unlimited Email & Phone Support

Local Presence with National Reach

97% Client Retention Since 2006

Resources

Case Study

Insurance Law Firm

Learn how we helped one insurance law firm save over $14,680 in prevented downtime during the first year with proactive managed IT support.

View More
eBooks & Guides

Understanding AI Maturity

Artificial Intelligence (AI) is revolutionizing SMBs. We’ll help you understand the different maturity levels, and how leveraging AI can become the winning strategy to propel

View More

What our Client’s Say about us

IT Support Guys managed IT services customer testimonial by Popchips
Zachary T.

IT Support Guys provides timely, effective, and honest IT support. I’ve been working with them for over a year now and continue to be impressed. From supporting our computers to building a new domain controller, these guys are the best. Friendly, competent, and have very competitive pricing. Luy & Stephen really are the best!!!

Managed IT services confidential customer testimonial from an insurance law firm.
Kym T.

I cannot speak highly enough about the team at IT Support Guys, their support, attention to detail, and response times are amazing. When I pick up the phone and dial their help desk, a tech always picks up in a few seconds. Our last IT company was a nightmare to deal with, IT Support Guys has been a breath of fresh air since we started working together four years ago.

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