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Managed Services Can Provide a Lot of Value3 min read

There’s no way around it; your business relies on technology to operate. From computers and servers to phones and email, every part of your business is affected by technology. How does your company manage all its technology solutions? A lot of small businesses don’t have the budget or staff to maintain a company’s worth of technology effectively. For situations like this, looking at a managed service provider can offer your organization substantial value.


If you’ve never worked with a managed service provider or MSP, you may not know how much that can do for a business. Today, we are going to go over a few of the most valuable services that any organization can take advantage of.

Server Management

Servers are the central part of your business’ computing infrastructure. They also require a technical skillset to maintain them. Caring for a server is more intensive than that of a desktop computer. If you don’t have the necessary expertise, you shouldn’t be taking care of a server. One wrong move and your entire network could get kicked offline, or the issue that was contained to the server spreads to the other connected devices. A server is a delicate machine.

For a lot of small businesses, it can be expensive to hire a dedicated IT professional to care for their server or general IT needs. An alternative that is becoming increasingly popular, and very beneficial, is managed server hosting. This takes away the responsibility of maintaining the server from the business owner and into the hands of technical professionals. A managed service provider will host the server off-site in a secure location. All your business’ data will be available remotely and maintained by the on-site staff.

Security Management

It’s an unfortunate truth, but a lot of businesses don’t take network security as seriously as they should. This could be because some companies don’t have the necessary staff to implement a security solution correctly, or they don’t think they are big enough to catch the eye of a cyber criminal, which isn’t true. If you don’t have a network security solution in place, now is the best time to start planning. You don’t want to regret it in the future.

A managed service provider has the tools necessary for any sized business to be secure from any threats. Tools include a firewall, antivirus software, and spam filters, all of which are part of a Unified Threat Management (UTM) security solution. Along with these tools, an MSP will remotely monitor your network to ensure all the latest software updates and patches are installed for complete protection.

Help Desk Management

Even a company with an in-house IT staff can benefit from working with a managed service provider. Often, an in-house team becomes overwhelmed with the responsibility of maintaining an organization’s network that they don’t have the time or resources to attend to the needs of the company’s other employees. Downtime increases while productivity plummets.

An MSP can work along with your current staff to fill in the gaps of IT support. This usually comes in the form of a dedicated help desk. This frees up your in-house staff to focus on maintaining all the critical components of your business’ network, while your employees have a team ready to help with all their computer and tech needs.
Be sure to check out our article about IT support for small businesses to learn about the differences between an outsourced IT provider and an in-house IT staff.

Investment in a managed service provider is an investment in your business’ technology well being. An MSP provides the IT infrastructure, tools, and staff at a fraction of the cost of building a department in-house. IT Support Guys has been providing outsourced IT for small to mid-sized businesses for over ten years. To see how IT Support Guys can help your business, call and talk with a specialist today at 855-4IT-GUYS (855-448-4897).

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Ben Jones

Ben Jones

Technical writer Living in Tampa, FL. Originally from Indiana. In my free time, I cook, play golf, stay active (either outside or at the gym) and patiently waiting for the next Star Wars movie.

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