Tag Archives: Help Desk

How to Value a Managed Help Desk

A world without any technical issues bogging down your organization is rather picturesque, wouldn’t you agree? The issue here is that it’s often not possible for businesses that struggle with payment to make ends meet–particularly in regard to technology maintenance. You can potentially prevent a mound of problems in the future by providing your team with the technology assistance needed to get them through their day-to-day duties.

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Why You Shouldn’t Ask Just Anyone for Tech Advice

frustrated employee in need of local managed IT servicesWho would you trust more to care for your sick child – a friend Googling symptoms or a licensed healthcare professional?

Unless the friend happens to be a doctor – it’s safe to presume you would rather have a medical professional look after your loved one.

Why then when it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Air conditioning stopped running? Bring in an HVAC certified professional. Simple, right? Yet, it seems that there’s one notable exception: technology issues.

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IT Help Desk Saves Time and Money

All businesses need technology to function properly, at least to a certain extent. Depending on how heavily they rely on technology for operations, however, they will need varying degrees of support. Some businesses are fortunate enough to have an in-house IT department that can handle most any request, but others depend on employees being their own tech support option. Needless to say this isn’t the preferable scenario to be in.

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