IT Support for the Consumer Goods Industry
Consumer Goods Consulting: Digitize. Transform. Connect.
Stay Relevant in a World
Where Tech Is Always Changing
There’s a shift taking place in the consumer goods industry – and technology is the driving force.
Innovation, rapidly evolving software, and tech-savvy consumers are dramatically changing the way retail companies produce and distribute products. Success for consumer-packaged goods (CPG) companies depends on efficiency and productivity.
Game-Changing IT Services
for CPG Companies
Executives today understand that IT is capable of game-changing innovation and business transformation that can stimulate revenue growth, get products to market faster, and even create entirely new business models.
To thrive in tomorrow’s modern consumer environment, today’s companies need to provide rich, personalized shopping experiences that connect with the latest technology.
That’s where we come in.
IT Support Guys provides the retail IT support your company needs to standardize your systems, reduce costs, and deliver the experience consumers demand. From business line of software support and process optimization to data system integrations, IT Support Guys will help revolutionize your company’s relationship with technology.
Win Trust with Serious
Data Security
Consumers trust companies less today than in the past when it comes to maintaining the security and integrity of their data. If your IT infrastructure is weak, inefficient, or full of vulnerabilities, you’re exposing customers to all kinds of threats. In fact, PWC’s national consumer intelligence survey found that 85 percent of consumers will not do business with a company if they have concerns about its security practices.
Trust and security are essential to building loyal customers. That’s why IT Support Guys takes cybersecurity seriously by enhancing your systems and network with advanced segmentation, endpoint protection, patch management, and more. We also train your employees and run phishing simulations to help keep your workforce vigilant against potential threats. Lastly, if you do business in California, we’ll help you develop a compliance strategy to ensure you track and store customers’ personal information properly according to the latest data privacy law – the California Consumer Privacy Act.
Leverage Technology
to Create Loyal Customers
Managed IT services can take you far beyond operational efficiency. With the help of IT Support Guys, you’ll be able to better track your point-of-sale data, consumer engagement, mobile workforce, and consumer buying trends. Leverage big data to make data-driven decisions that allow you to capture a greater share of the market.
With a 360ׄ° view of your customer, you can ensure that you’re giving customers the personalized service they crave. You can also use this information to provide loyal shoppers with a complete, transparent view of your business and security practices to encourage loyal support of your brand.
IT Support Guys can help you improve the customer experience and shorten production lifecycles through IoT networks for smarter manufacturing via process optimization and automation. Don’t tackle everything on your own – let us walk you through the process of channeling the customer experience.
Your First Call
Is on Us!
Let’s connect for a no-pressure
CIO consultation
85%
of consumers will not do business with a company if they have concerns about its security practices
25%
of consumers believe most companies handle their sensitive personal data responsibly
Our Areas of Consumer Goods Expertise
Unlimited Help Desk Support
When a customer runs into a problem or your systems go down, you can’t afford to wait for retail IT support. That’s why we offer 24/7, unlimited help desk support to our clients. We’ll solve the majority of your problems remotely, eliminating the need to wait for onsite visits.
System Integrations
Adopting new technology is meaningless if data remains siloed. Whether you’re using three different pieces of software to run your business or dozens – seamless integrations across legacy platforms, on-premise databases, and cloud services are how consumer goods brands remain agile to consumer needs or shifting market trends.
Work with the integration experts that empower your organization to leverage the data that drives insights to deliver products to market faster, improving your bottom line and operational risks.
Endpoint Security
IT Support Guys has everything you need to keep your consumer goods business safe - network security, antivirus, threat detection, intrusion prevention, and much more. We’ll help you protect your valuable intellectual property, like formulas or recipes, and prevent crippling data breaches so you can sustain brand loyalty with confidence – because in today’s world, consumer trust is easily lost.
With IT Support Guys’ consumer goods consulting, you will future-proof your business with a proactive, end-to-end security plan.
Device and Asset Lifecycle Management
Our team will help you reduce costs and ensure you’re always getting the maximum ROI from your technology and devices. By implementing a comprehensive asset lifecycle management program, we’ll effectively optimize the lifetime value of all your assets regardless of scope, scale, or industry.
Why Choose Us
We’re so confident that your team will absolutely love our IT support services that we offer a 100% satisfaction guarantee.
100% U.S.-Based Support
Unlimited Email & Phone Support
Local Presence with National Reach
97% Client Retention Since 2006
Resources
Case Study
Insurance Law Firm
Learn how we helped one insurance law firm save over $14,680 in prevented downtime during the first year with proactive managed IT support.
eBooks & Guides
10 Questions You Need To Ask When Interviewing IT Professionals
Sifting through resumes to find a perfect fit can be daunting. It is hard to recognize good talent from just reading their resume.
Featured Articles
What our Clients Say about us
Zachary T.
IT Support Guys provides timely, effective, and honest IT support. I’ve been working with them for over a year now and continue to be impressed. From supporting our computers to building a new domain controller, these guys are the best. They’re friendly, competent, and have very competitive pricing. Luy and Stephen really are the best!
Kym T.
I cannot speak highly enough about the team at IT Support Guys. Their support, attention to detail, and response times are amazing. When I pick up the phone and dial their help desk, a tech always picks up in a few seconds. Our last IT company was a nightmare to deal with. IT Support Guys has been a breath of fresh air since we started working together four years ago.
Get Your IT Survival Guide
The IT landscape is rapidly evolving, but we’re here to help. Stay current with the best insights, resources and best practices to keep your business flowing with our IT Survival Guide.
Contact Us
Speak with an IT Support Guys specialist today at 855-4IT-GUYS (855-448-4897) or click here and tell us about your business’s cloud and other IT needs.