IT Support for the Consumer Goods Industry

Consumer Goods Consulting: Digitize. Transform. Connect.

Stay Relevant in a World
Where Tech Is Always Changing

There’s a shift taking place in the consumer goods industry – and technology is the driving force.

Innovation, rapidly evolving software, and tech-savvy consumers are dramatically changing the way retail companies produce and distribute products. Success for CPG (consumer-packaged goods) companies depends on efficiency and productivity.

Game-Changing IT Services
for CPG Companies

Executives today understand that IT is capable of game-changing innovation and business transformation that can stimulate revenue growth, get products to market faster, and even create entirely new business models.

To thrive in tomorrow’s modern consumer environment, today’s companies need to provide rich, personalized shopping experiences that connect with the latest technology.

That’s where we come in.

IT Support Guys provides the retail IT support your company needs to standardize your systems, reduce costs, and deliver the experience consumers demand. From business line of software support and process optimization to data system integrations, IT Support Guys will help revolutionize your company’s relationship with technology.

Win Trust with Serious
Data Security

Consumers trust companies less today than in the past when it comes to maintaining the security and integrity of their data. If your IT infrastructure is weak, inefficient, or full of vulnerabilities, you’re exposing customers to all kinds of threats. In fact, PWC’s national consumer intelligence survey found that 85 percent of consumers will not do business with a company if they have concerns about its security practices.

Trust and security are essential to building loyal customers. That’s why IT Support Guys takes cybersecurity seriously by enhancing your systems and network with  advanced segmentation, endpoint protection, patch management, and more. We also train your employees and run phishing simulations to help keep your workforce vigilant against potential threats. Lastly, if you do business in California, we’ll help you develop a compliance strategy to ensure you track and store customer’s personal information properly according to the latest data privacy law – the California Consumer Privacy Act.

Leverage Technology
to Create Loyal Customers

Managed IT services can take you far beyond operational efficiency. With the help of IT Support Guys, you’ll be able to better track your point-of-sale data, consumer engagement, mobile workforce, consumer buying trends, and leverage big data to make data-driven decisions that allow you to capture a greater share of the market.

With a 360ׄ° view of your customer, you can ensure that you’re giving customers the personalized service they crave. You can also use this information to provide loyal shoppers with a complete, transparent view of your business and security practices to encourage loyal support of your brand.

IT Support Guys can help you improve the customer experience and shorten production lifecycles through IoT networks for smarter manufacturing via process optimization and automation. Don’t tackle everything on your own – let us walk you through the process of channeling the customer experience.

Your First Call
Is on Us!

Let’s connect for a no-pressure
CIO consultation

Complete the form below to speak with a CIO (Chief Information Officer), we’ll help you navigate the many services, solutions, and technologies available to SMBs, without a sales pitch.

85%

of consumers will not do business with a company if they have concerns about its security practices

25%

of consumers believe most companies handle their sensitive personal data responsibly

Our Areas of Consumer Goods Expertise

Unlimited Help Desk Support

When a customer runs into a problem or your systems go down, you can’t afford to wait for retail IT support. That’s why we offer 24/7, unlimited help desk support to our clients. We’ll solve the majority of your problems remotely, eliminating the need to wait for onsite visits.

System Integrations

Adopting new technology is meaningless if data remains siloed. Whether you’re using three different pieces of software to run your business or dozens – seamless integrations across legacy platforms, on-premise databases, and cloud services is how consumer goods brands remain agile to consumer needs or shifting market trends.
Work with the integration experts that empower your organization to leverage the data that drive insights to deliver products to market faster, improve your bottom line and operational risks.

Endpoint Security

IT Support Guys has everything you need to keep your consumer goods business safe - network security, antivirus, threat detection, intrusion prevention, and much more. We’ll help you protect your valuable intellectual property like formulas or recipes and prevent crippling data breaches so you can sustain brand loyalty with confidence – because in today’s world consumer trust is easily lost.
With IT Support Guys’ consumer goods consulting, you will future-proof your business with a proactive, end-to-end security plan.

Device and Asset Lifecycle Management

Our team will help you reduce costs and ensure you’re always getting the maximum ROI from your technology and devices. By implementing a comprehensive asset lifecycle management program, we’ll effectively optimize the lifetime value of all your assets regardless of scope, scale or industry.

Why Choose Us

We’re so confident that your team will absolutely love our IT support services that we offer a 100% satisfaction guarantee.

100% US-Based Support

Unlimited Email & Phone Support

Local Presence with National Reach

97% Client Retention Since 2006

Resources

Case Study

Insurance Law Firm

Learn how we helped one insurance law firm save over $14,680 in prevented downtime during the first year with proactive managed IT support.

View More
eBooks & Guides

What our Client’s Say about us

IT Support Guys managed IT services customer testimonial by Popchips
Zachary T.

IT Support Guys provides timely, effective, and honest IT support. I’ve been working with them for over a year now and continue to be impressed. From supporting our computers to building a new domain controller, these guys are the best. Friendly, competent, and have very competitive pricing. Luy & Stephen really are the best!!!

Managed IT services confidential customer testimonial from an insurance law firm.
Kym T.

I cannot speak highly enough about the team at IT Support Guys, their support, attention to detail, and response times are amazing. When I pick up the phone and dial their help desk, a tech always picks up in a few seconds. Our last IT company was a nightmare to deal with, IT Support Guys has been a breath of fresh air since we started working together four years ago.

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