Los Angeles

The Full Service IT Support You Need for Your Los Angeles Business.

Managed IT Support Los Angeles

As Los Angeles’ IT experts, we know what your local business needs and what your competitors have. We’ll listen to your desired business outcomes and develop an IT roadmap to accomplish your goals.

IT Support Guys will guide your California-based business into the future with industry-leading technology, innovative methods of data protection, and reliable processes for superior productivity. If you’re going to outsource your IT services or find a tech partner, let it be us!


Helpdesk KPI's for Tampa

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4 secs

Average Call Waiting Time 

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94.53 %

Same Day Resolution 

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7,012 +

Service Desk Tickets Resolved 

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SLA’s Met 

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Customer Retention

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Customer Satisfaction

Directions to ITSG's Los Angeles Office

ITSG Managed IT Services - Los Angeles

535 N Brand Blvd.
Suite 420
Glendale, CA 91203

Phone: (818) 638-5060  

Unlock Opportunity with Technology

Technology is making it possible for SMBs to compete against the goliaths of their industry. We'll show you how you can, too.

Focus On Growing Your Organization

You have deadlines to crush and clients to delight. We'll handle your IT so you can focus on revenue-generating initiatives, not tech.

Happy Employees Are Productive Employees

IT-related setbacks consume 22 minutes of an average workday. Keep employees happy, engaged, and more productive with less IT stress.

IT Support in Los Angeles

When IT-related problems surface, you need local tech support quickly. IT Support Guys offers affordable and reliable IT support tailored to fit your business’ needs.

We eliminate single points of failure by becoming an integrated extension of your business; we’re your IT department. Working with IT Support Guys enables your team to gain instant access to an entire team of experts with diverse skill sets and levels of expertise, from tier 1 help desk support specialists to cloud architects and CIOs, at a predictable monthly price.

Every managed IT service plan offers unlimited IT support for Los Angeles businesses; whenever your team needs us, we’re only a click, call, or email away from resolving the issue. Performance is everything in business; check out our KPIs for LA.

Onsite IT Consultants in Los Angeles

IT Support Guys offers reliable IT consulting services for all of your tech needs. From on-premise server support to designing your ideal hybrid cloud environment, cloud migrations, and cybersecurity solutions, our Los Angeles support team can immediately dispatch when you need on-site support.

Onsite tech support with IT Support Guys enables us to quickly diagnose and resolve an array of issues that pop up out of nowhere.

With in-person expertise and hands-on access to your physical and digital IT infrastructure, a local IT support company is the best way to prevent downtime, increase productivity, and ensure your systems are running smoothly.

We’ll handle IT, so you can focus on running your business.


Managed IT Services for Your Industry

Whether you need help with a specific computer or network issue or are looking for an MSP in Los Angeles to provide unlimited managed IT support, IT Support Guys has you covered. We’re experts in the cloud services and applications that can propel your business forward.  

Cloud Native Managed IT Solutions

IT support designed for your unique industry challenges, business applications, and technology.

Los Angeles Healthcare IT from HIPAA HITECH Experts

Our managed healthcare IT services enable your physicians, nurses, and administrative staff to focus on delivering better outcomes and world-class patient care.
The healthcare industry is growing in Los Angeles, but in many cases, it is still fragmented. Between an increase in demand, a growing existential threat from ransomware, and HIPAA compliance challenges, it’s a never-ending battle to protect your IT infrastructure and patients' sensitive ePHI. Healthcare IT should protect and enhance your patients' experiences, not hinder them.

Hospitality Businesses

IT Support Guys supports some of the most exclusive hotels and resorts in LA. Work with a partner that understands your unique needs, challenges, and priorities.
Hospitality and tourism are at the heart of the Los Angeles economy. Los Angeles visitors spent an estimated $22 billion on hotels, restaurants, shopping, and attractions last year. Business is booming! Executives in the hospitality industry understand customer expectations are at the highest they’ve ever been. Patrons demand a connected experience from the moment they walk into your establishment.

Legal & Law Practices

The incredible growth of LA’s tech, media, and entertainment industries and the strong local economy have made Los Angeles one of the nation’s fastest-growing markets for the legal sector. With steep competition, law firms are evolving and leveraging technology to become more efficient as they adapt to evolving demands.
Whether you need to simplify document management, strengthen your cybersecurity defenses to ensure client confidentiality and compliance, or implement a more robust case management software solution, IT Support Guys will help your legal team leverage technology as a competitive advantage.


The Los Angeles Metropolitan Area is home to over 11,000 manufacturers, yet most manufacturers employ less than 60 employees and lack the resources or time to adapt to fast-evolving technologies on their own. We help organizations of all sizes leverage technology and implement smart manufacturing that improves their bottom line.
We’ll help you create a 360° view across business units, leverage business intelligence (BI), quality management, and ERP platforms to drive innovation, cut costs, improve quality, and enhance productivity.

Media & Entertainment

When you turn to the experts at IT Support Guys, you can leverage the flexibility, scalability, and power of the cloud to achieve your business goals. Our managed services and global connectivity make it possible for you to scale your media and entertainment services quickly and affordably—without downtime.
Los Angeles is the indisputable entertainment capital of the world. The battle is on in LA as digital media companies compete fiercely with traditional players; the agile creators will survive, and your team understands that technology is a competitive weapon in today’s digital-first economy.

Financial Services

Leverage IT Support Guys to ensure your critical systems are always online, secure, and compliant. Credibility is everything in the financial industry; don’t let even one incident tarnish your brand and reputation.
Financial and accounting firms have a unique set of technology requirements. To meet client demands, your data must be private and protected. Your CPAs, bookkeepers, and staff need 100% availability and access to the systems that help you deliver for clients.

Interested in Learning More?

Speak to an IT support specialist today at 855-448-4897 or click below. 


We’ve answered some of our most commonly asked questions. 

If you have more questions, give us a call! 

Yes! Our managed IT services include unlimited remote help desk support via chat, email, phone, or our customer support portal for computers, servers, and network-attached devices covered under your managed services agreement with ITSG.

Our solutions are designed to meet all the IT requirements of your small or medium-sized business at a predictable monthly rate. Unlike traditional IT consultants, who only fix problems as they arise, we proactively manage and monitor your IT systems to remediate roadblocks and IT-related issues before they can impact business performance. Our IT services include regularly scheduled maintenance on your workstations, servers, firewalls, and network devices.

With Copilot Essentials you can benefit from unlimited helpdesk support during your business hours, while with Copilot Protect and Copilot Fortify, you can enjoy the benefits of unlimited helpdesk and our Security Operations Center all day and all night, 7 days a week. 

Each business’s IT environment is unique, so it is virtually impossible to give a truly accurate quote online without an assessment. During our initial meeting, we will review your company’s environment along with your unique challenges and goals, which allows us to provide an accurate, personalized proposal.

Our IT assessment generally only takes 30 minutes for customers without servers or infrastructure management needs.

ITSG can quickly bring your IT environment to the standards required to eliminate downtime, improve employee performance, and enable your business to thrive in today’s competitive tech-driven marketplace. If a one-year contract to transform your IT operational maturity is a roadblock for you, we may not be a good fit for your business goals.

Yes. Every managed services agreement is backed by clear service level agreements (SLAs), which govern our response times and guarantee the quality of service we provide. We meticulously track key performance indicators (KPIs) and service metrics across each department to continually optimize our service delivery. These performance metrics extend across each business unit, from monitoring the help desk’s average response times to time to resolution, first-time resolution percentage, outstanding tickets, and SLA response times.

Orange graphic of the Los Angeles, California skyline.

Helpful Technology Resources for Los Angeles, CA

Internet Service Provider in Los Angeles

Selecting the right internet service provider (ISP) can be a time-consuming process. After all, ISPs vary widely in their access, speed, reliability, range of services, pricing, and technical support quality. Questions like “How much bandwidth will my employees need?” or “How many static IP addresses do I need?” need to be addressed. Aside from bandwidth needs, small and medium-sized businesses need to consider the average yearly downtime of each ISP, potential data caps, contract length, and service level agreement of each ISP.

AT&T – Los Angeles

Spectrum – Los Angeles

Verizon – Los Angeles

Frontier Communications – Los Angeles

Experiencing a Power Outage in Los Angeles?

Operations cease without electricity. There’s nothing more frustrating than losing power. IT Support Guys is here to help serve you. Contact Southern California Edison below to check for outages and for more information if you are experiencing a power outage in LA.

Southern California Edison

Report an Outage:

Los Angeles Edison Support:

Edison Voltage Issues:

Have you experienced intermittent power issues or electricity flickers that reset your workstations and IT hardware?

View Current Power Outages

Power outages are one of the top reasons data loss occurs. Electrical flickers that cause a temporary loss of power can take down your IT infrastructure, including desktops, servers, and internet access points, and place unnecessary strain on your technology that can lead to system failure or reduce the lifespan of your devices.

What’s the solution to prevent data loss and downtime from temporary power outages? Purchase an Uninterruptible Power Supply (UPS). This critical device provides emergency power during temporary power outages, and if necessary, shut down your hardware properly if the outage will last longer than the battery supply.

Donate Unused and Outdated Tech to Families in Los Angeles

Did you know that 82 million Americans lack access to a computer with internet in their home?

An estimated 317,386 households in Los Angeles County do not have a home computer, and 591,793 homes do not have an internet subscription. These numbers are alarming, considering it’s 2020 and how essential technology is to economic mobility in this digital age. When children and young adults do not have reliable access to computers and the internet, it creates a disadvantageous learning environment that can seriously limit their ability to perform well in school and gain a foothold in our city’s ever-evolving digital-first economy.

IT Support Guys partners with local non-profits and encourages our clients to donate before recycling when possible. This not only benefits impoverished families and the Los Angeles we all love but also offers a tax deduction. It’s a win-win for everyone. We walk the line with technology; clients that donate receive a discount on our services.

Help us empower families in the Los Angeles area to leverage technology to achieve upward mobility and improve our community by using human-I-T to recycle, repurpose, and transform our community.

Pay IT Forward – Donate Unused or Unwanted Technology

Human-I-T provides low-income individuals and nonprofits with technology, internet, and digital literacy training. By reusing instead of recycling electronics, the human-I-T team transforms E-Waste into opportunities for underserved communities. Receive a tax deduction and help our local community through technology.

Whether you are a business or an individual, human-I-T welcomes donations by providing technology pick-ups and free drop-off locations. After pick-up, human-I-T sanitizes each donation and wipes all data on each device using industry best practices. Your donation will be used to help low-income families gain access to technology, home internet, and digital literacy training.

Human-I-T Los Angeles Donation Dropoff

4525 Sheila St, Commerce, CA 90040 | (888) 268-3921 | info@human-i-t.org

Woman with plaid shirt with hair up holding a white donation box.

Protect the Environment Electronic Waste (E-Waste)

IT Support Guys supports smart e-recycling initiatives. We encourage businesses of all sizes to donate technology using one of the above charities or, at the very least, properly recycle inoperable electronic waste.

RememberAlways wipe and remove any data stored on your hard drive before recycling to protect your company’s sensitive information and client data.

Effective January 1, 2020, California’s Mandatory Commercial Recycling Law (AB 1826) requires businesses to arrange recycling services for companies that generate two cubic yards of solid waste per week.

Person throwing used and broken laptop in the trash.

1940 E. Occidental St. Santa Ana, CA 92705

(657) 600-4832

1370 E 18th St., Los Angeles, CA 90021

 (323) 222-3322

7341 Fulton Avenue North Hollywood, CA, 91605

 (818) 465-5381

Here are a few waste recycling centers located in Los Angeles:

Technology and Education Intersect in Los Angeles

Los Angeles holds many distinctions. Los Angeles is the entertainment capital of the world and is on the cutting edge of technology, with more than 190,000 people working in aerospace and technology. Los Angeles offers four renowned universities, each known for its STEM and information technology programs.

California Institute of Technology (CalTech)

The California Institute of Technology is a private doctorate-granting research university in Pasadena, California. Known for its strength in natural science and engineering, Caltech is often ranked as one of the world’s top-ten universities. 

University of Southern California

The University of Southern California is a private research university in Los Angeles, California. Founded in 1880, it is the oldest private research university in California. For the 2018–19 academic year, there were 20,000 students enrolled in four-year undergraduate programs.

USC was one of the earliest nodes for ARPANET and was the birthplace of the Domain Name System (DNS). Other technologies invented at USC include DNA computing, dynamic programming, image compression, VoIP, and antivirus software.

University of California, Los Angeles

Based in warm and sunny Los Angeles, the University of California is one of the most sought-after institutions of higher education in the country, with over 100,000 applicants each year. Consistently ranked within the top 10 universities in the US, UCLA is considered one of the Ivy League universities. Notable alumni include computer scientist Vint Cerf, who is most widely considered the “father of the internet”, Guy Kawasaki, and Nathan Myhrvold, who is the founder of Microsoft Research.

University of Southern California

Located near the heart of downtown Los Angeles, Cal State LA attracts students who want to excel in business, nursing, engineering, and the solar system. The Los Angeles campus is recognized among the nation’s top ten best undergraduate programs for engineering (College of Engineering, Computer Science and Technology) and business (College of Business and Economics).

If you’ve recently graduated and majored in Computer Science, reach out to IT Support Guys using our careers page. We support our local graduates!

Tips for hiring a managed service provider in Los Angeles

Outsourcing IT shifts the responsibility of IT management into the hands of a team of specialists. Here are six questions to ask your existing or prospective MSP:

Consider their reaction to this concern as an essential element of your decision-making process. Your MSP should make operations smoother by reducing or eliminating downtime, supplying the best software application for your service, managing data storage, and preventing cyber attacks.

Speaking to active clients of an MSP will help you understand the quality of service they provide, how they communicate, and whether they meet or exceed expectations. If an MSP is unwilling to provide current or past references, this is a sign that your team should run, not walk away, from the service provider. Be sure to use this opportunity to ask current customers about their overall customer experience, the MSP’s responsiveness, proactive maintenance, and ability to communicate effectively from frontline workers to the C-Suite.

The response to this question ought to be yes. Having help-desk support year-round is essential since emergencies often happen without any notice. Virtually every reputable IT support company will have staff available every day of the year, including major holidays.

To find the best Managed Service Providers in Los Angeles, this question will help narrow down the options. With better innovation and collaboration tools available, your IT provider must have a clear strategy that enables employees to work more effectively together while building an open digital culture.

Managed Service Providers operate using a predictable fixed-fee pricing model. After meeting with an MSP, you should have a clear understanding of what they charge per device, user, and/or service. The last thing anyone wants is an unexpectedly large bill after an IT emergency. Be sure to ask if the Los Angeles MSP offers unlimited IT support and what their Service Level Agreement (SLA) outlines as part of your proposed IT service plan.

Any IT support provider worth their salt will have clearly defined key performance indicators (KPIs) and metrics to monitor customer satisfaction. These performance metrics extend across each business unit, from monitoring the help desk’s average response times, time to resolution, first-time fix percentage, outstanding tickets, and SLA response times, to name a few.

IT Support Guys displays our monthly metrics on our homepage because we believe that transparency and trust are key to earning your business each month.

Regardless of who you decide to work with, it’s important that your team cross-examines reputable managed service providers in Los Angeles. Some of our best clients were burned by less-than adequate service providers in the past. If the company you are speaking with seems secretive or reluctant to offer you in-depth responses, then they are probably not an excellent fit, let alone a great service provider.

Interested in Learning More?

Speak to an IT support specialist today at 855-448-4897 or click below.  

Trusted to resolve 2+ million support tickets since 2006