Hospitality IT Solutions: Fast, Secure, and Effective Support

Delight Guests with a Seamless Digital Experience

Modernize Your
Hotel’s Technology

Guests have more options than ever before when it comes to hospitality. There are thousands of hotels, restaurants, and tourism opportunities at their fingertips, thanks to the internet. The more innovative your offerings are, the more you can impress those demanding guests and boost revenue.

Guests expect interconnected customer experiences throughout all your locations, ease of access, and high-speed internet with fluid Wi-Fi connections. From the dining room, to the bedroom, to the pool, to beyond, guests need to be connected while they experience all that your hospitality has to offer.

Managed IT Services
That Delight Guests

You need a technology partner who understands the hospitality industry and your infrastructure, unique needs and priorities. A hospitality IT support partner with the pedigree to deliver reliable and robust IT solutions so your staff can focus on what they do best – delighting customers with these five-star guest services, day in and night out. We have you covered with:

  • Guest and employee network segmentation
  • Back-office 24/7 support
  • Proactive maintenance & support
  • Reliable hotel Wi-Fi for a seamless experience
  • Innovative cloud solutions
  • VoIP phone solutions
  • Backup and recovery plans for business continuity

Improve Security and
Defend Against Threats

According to PwC’s Hotels outlook: 2018 – 2022, the hospitality industry has the second highest number of cybersecurity breaches after the retail sector. Your hotel, restaurant, or tourism business may serve as a prime target for cybercriminals who are looking to steal valuable consumer data.

In today’s highly connected, complex digital environment, your business must do everything within its power to protect guests and critical information.

Because of the high number of end points and remote connections in most hospitality businesses, from WiFI systems and desktops to smart TVs, it’s relatively easy for cybercriminals to find an entry point.

Hospitality Cybersecurity Solutions

It just takes one weak link in your chain to become a victim of a data breach. Don’t leave your end points vulnerable. Take steps to ensure thorough protection throughout your business. We provide these services: 

  • Modern infrastructures with rigorous security measures
  • Cybersecurity awareness and training programs to educate employees
  • Cohesive top-to-bottom strategies to configure firewalls
  • Eradication of weak spots like point-of-sale terminals
  • Incident-response plans in preparation for data breaches

We’ll ensure your business is payment-card-industry (PCI)-compliant, thoroughly protected, and fully prepared for any threats it may face.

The Hospitality Industry
Never Sleeps

Whether you’re managing one location or hundreds, IT Support Guys will help you implement leading hospitality industry solutions that work for you.

At IT Support Guys, we understand technology in the hospitality industry, as well as technology in your infrastructure, unique needs, and priorities. We know what you need to succeed, whether you’re a small bed-and-breakfast or a huge enterprise with hundreds of locations.

Don’t just implement superior technology. Ensure that you have a 24/7 remote support and a highly responsive team standing behind you to keep everything running smoothly for your employees and guests.

Your First Call
Is on Us!

Let’s connect for a no-pressure
CIO consultation

Complete the form below to speak with our CIO (Chief Information Officer). We’ll help you navigate the many services, solutions, and technologies available to SMBs, without a sales pitch.

26.3%

of hospitality organizations demonstrated full PCI compliance in 2019 (least compliant industry).

85%

of guests would make a decision to rebook based on a hotel’s Wi-Fi service.

Managed IT Services for B and Bs, Inns, Hotels,
Resorts, and Restaurants

Hotel IT Solutions

As a hotel, you continuously strive to remain competitive and create loyal customers at every touch point to protect your revenue. We’ve worked with some of the most prestigious resorts and hotels on the East and West Coast, and our managed IT and Wi-Fi services will keep your guests coming back.

Hotel Management IT Solutions

As a hotel management company, you have the capability to craft the business strategy, development, operations, and management of your hotel properties to maximize the value and ROI of their assets. Enhance your brand reputation by offering guests a seamless experience free of IT glitches.

Restaurant IT Solutions

The restaurant industry is highly competitive. You may only have one chance to leave a great impression, and if it’s not, visitors may never return. Leverage the latest point-of-sale tech with gamification and loyalty programs to improve services, increase efficiency, and delight customers.

IT Services for Breweries and Bars

Running a brewery or bar is incredibly demanding. An IT disruption can have customers walking out the door or ruining a batch of beer. Partner with IT experts that understand your unique needs and challenges to create loyal customers and implement highly secure and reliable IT infrastructure.

Why Choose Us

We’re so confident that your team will absolutely love our IT support services that we offer a 100% satisfaction guarantee.

100% US-Based Support

Unlimited Email & Phone Support

Local Presence with National Reach

97% Client Retention Since 2006

Resources

Case Study

Insurance Law Firm

Learn how we helped one insurance law firm save over $14,680 in prevented downtime during the first year with proactive managed IT support.

View More
eBooks & Guides

What our Client’s Say about us

IT Support Guys managed IT services customer testimonial by Popchips
Zachary T.

IT Support Guys provides timely, effective, and honest IT support. I’ve been working with them for over a year now and continue to be impressed. From supporting our computers to building a new domain controller, these guys are the best. They’re friendly, competent, and have very competitive pricing. Luy and Stephen really are the best!

Managed IT services confidential customer testimonial from an insurance law firm.
Kym T.

I cannot speak highly enough about the team at IT Support Guys. Their support, attention to detail, and response times are amazing. When I pick up the phone and dial their help desk, a tech always picks up in a few seconds. Our last IT company was a nightmare to deal with. IT Support Guys has been a breath of fresh air since we started working together four years ago.

ebook mock-up_v4 (2021 IT SURVIVAL GUIDE) Cover

Get Your IT Survival Guide

The IT landscape is rapidly evolving, but we’re here to help. Stay current with the best insights, resources and best practices to keep your business flowing with our IT Survival Guide.