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Unlimited IT Support

Sit Back and Relax: We’ve Got Your IT Systems Covered with Unlimited Support All Day, Every Day

well-dressed businesswoman in front of a Mac monitor squeezes her hands to the side of her head in frustration because she is experiencing a computer issue preventing her from completing a task

22

minutes – the average amount of time that employees lose each day dealing with IT-related issues.

49%

of consumers never return to a business they heard has been hacked.

A cybercriminal is typing stolen credentials to gain access to a business network to steal payment card data.

Say Goodbye to Unpredictable IT Bills With Flat-Rate Maintenance and Support

You shouldn’t have to budget for IT repairs and updates on an hourly basis – standard maintenance can be unpredictable. With our unlimited IT support, there’s no cap on the number of phone calls, emails, or requests you submit to IT Support Guys.

Unlimited IT support comes at a predictable monthly cost and encourages proactive system management – with less neglect and downtime.

A well-dressed male business owner and attractive female CFO happily review their companies managed IT services agreement, both are smiling and like what they see.
A local, US-based, help desk professional remotely troubleshoots and resolves an IT support ticket for a managed services customer over the phone.

U.S. Based Assistance That Understands Your Needs

Describing tech issues over the phone can be complicated – you need friendly IT support professionals that speak your language and can immediately understand your situation.

As an American company, we strive to provide quick solutions that are easy to comprehend and apply to your specific location. We’ll even drop by in person to provide immediate support if necessary!

Our experts will resolve your support tickets immediately with remote support. Even if we aren’t visiting your office in-person, you can trust that all of our remote representatives are US-based and skilled in communicating solutions in terms everyone can understand

Key Benefits of Managed IT Services
with Unlimited IT Support

IT Support Guys guarantees every managed IT service we provide is 100% delivered by professionals located in the United States. We promise to never outsource or offshore our IT services.
24/7 Help Desk Support
Our help desk experts are meticulously vetted, certified, and trained to provide exceptionally friendly support. Your team can expect rapid responses from professionals who have passed our stringent hiring standards. We’ll explain complicated tasks and problems in layman terms and get you back to work in no time.
Boost Employee Productivity
Employees spend an average of 22 minutes per day dealing with IT-related issues. That adds up to nearly 100 hours per year!
With unlimited IT support, proactive maintenance, and avid monitoring, we’re able to detect issues before an employee needs to recover data or experience downtime. Providing employees with unlimited IT support allows them to focus on important projects instead of dealing with tech glitches or maintenance.
Predictable Pricing
Surprises are fun on birthdays, but not when it comes to managing your business’s finances.
Our predictable pricing takes the stress out of accounting and makes budgeting easier for your CFO. Plus, our proactive IT support results in less downtime, happier employees, and more money saved to grow your business.
Enhanced Security
The best way to prevent disasters is to spot the warning signs early. The unlimited plan at IT Support Guys includes human-backed monitoring and intervention for security threats, breaches, and backup failures.
Disaster Recovery & Business Continuity
Out of every ten small firms that experience a major data loss, of these companies, seven go out of business within a year. Don’t let your business become another statistic. Confidently grow your company with 24x7x365 proactive backups, regular testing, and continuous monitoring.
In the middle of a disaster?
Our Instant On-Cloud Server will deploy an exact clone of your local server, putting your team back online in minutes.
Single Point of Contact
Problematic situations often surface due to a lack of coherence between various departments and the correct IT procedures. We can remedy this issue by becoming a single point of contact for all IT-related matters and vendor management.
We provide the first line of support, isolate the root causes of issues, and escalate directly with your vendor for quicker resolutions.

Get Your IT Survival Guide

The IT landscape is rapidly evolving, but we’re here to help. Stay current with the best insights, resources and best practices to keep your business flowing with our IT Survival Guide.

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Resources

Case Study

Insurance Law Firm

Learn how we helped one insurance law firm save over $14,680 in prevented downtime during the first year with proactive managed IT support.

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Related Services

Outsourced Help Desk

Server & Network Support

Managed Cloud Services

Managed Office 365

VoIP Business Solutions

Managed Endpoint Security

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