Complete PC and Mac Support

From Maintenance and Security to Everyday Troubleshooting
A smartly dressed business executive in a blue suit works diligently on his Windows laptop.

22

minutes – the average amount of time that employees lose each day dealing with IT-related issues.

92%

of employees say having technology that helps them do their job efficiently affects their work satisfaction.
A team of smiling creative agency employees work together on Apple MacBook Pro laptops.

Comprehensive Support for Both PC and Mac Systems

Your workstations are the backbone of your business – yet 22 minutes of the average workday are wasted dealing with IT-related problems.

You shouldn’t have to find different IT specialists to handle your various desktop systems. IT Support Guys is a one-stop-shop for all your Mac and PC needs, including peripherals like monitors, printers, and more.

Whether you use Macs, PCs, or both, your systems require continuous maintenance and attention. Our IT experts are operating system agnostics – we don’t discriminate and will work with your preferences, not ours.

A team of employees is contently working on Mac desktop workstations in a modern office with large windows in the background.
A computer tech helps an employee troubleshoot and fix a MacBook Pro laptop.

Remote Access for
Instant Support

Technology can make or break your team’s productivity.

Our experts solve over 95 percent of tickets with remote support within minutes – so you get quicker responses, more uptime, and can get back to work faster. The days of needing to hire a technician or engineer for on-site support are gone thanks to sophisticated Remote Monitoring and Management (RMM) software.

But this doesn’t mean we’re immobile – we’ll make an onsite visit whenever you need it. When technology throws a curveball, we’ll knock it out of the park.

Mac and Windows
Functioning in Harmony

We’ve solved the highly debated question of which operating system is better – Mac or PC. The answer is simple – the system and device that enable your users’ to be the most productive.

Each operating system serves its purpose. However, a multi-platformed office creates challenges for IT administration – from file sharing and backups to troubleshooting.

Our team of experts will optimize your network, servers, and applications to create a seamless, integrated experience. We’ll improve collaboration, boost productivity, and ensure that all user data is protected, regardless of the OS.

An employee is seen fist-bumping the IT manager after fixing his computer.
survival-guide-image

Get Your 2020 IT Survival Guide

2020 has been one heck of a rollercoaster ride for many of us. Our 2020 IT Survival Guide will help your business weather this rocky ride and come out stronger!

Features of Our PC and Mac Support

We offer a variety of backup recovery solutions to equip your business with the exact level of protection it needs.
Consider the following features to find the one that works best for you.

Antivirus and Malware Protection

Cyberthreats are growing smarter every day - and businesses must evolve to meet them. Give your employees peace of mind when opening emails, clicking links or browsing the web.

Our plans include security software, licensing, and configuration, as well as total integration with our help desk to foster immediate responses to threat alerts. All of our antivirus and malware protection is backed by real humans who go above and beyond an off-the-shelf solution.

Patch Management and Proactive Maintenance

More than half of all data breaches are attributed to poor patch management. That’s why an effective patch management strategy is vital to the cybersecurity of your business.

We monitor each vendor for the latest updates, check for compatibility issues, and follow a strict patch approval process. You can rest assured that all of your systems are up-to-date and secure when you partner with IT Support Guys!

Stress-Free Application Management

Your business has a set of applications designed specifically for your industry - but are you using the best ones available?

Our experts will examine your business to understand exactly what software your team needs to thrive. We’ll streamline the installation process by creating standardized images for quicker restores and faster setups.

Let us guide you through the tech adoption process so your team can focus on client deliverables and tasks that move the business forward.

Troubleshooting & Repairs

Technology can be just as unpredictable as people. Whether you’re facing spilled coffee on a laptop or unresponsive programs, IT Support Guys is always just a click, call, or drive away from resolving your IT issues.

Your team should love the computers they use. Eliminate error messages and unproductive tech issues in a flash with IT Support Guys.

Resources

Case Study

Insurance Law Firm

Learn how we helped one insurance law firm save over $14,680 in prevented downtime during the first year with proactive managed IT support.

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eBooks & Guides

Understanding AI Maturity

Artificial Intelligence (AI) is revolutionizing SMBs. We’ll help you understand the different maturity levels, and how leveraging AI can become the winning strategy to propel

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